By John Brophy
Those leaders with an EMS or hearth history who learn this can detect that they demanding situations they face should not certain to their association. these from different walks of existence won't in simple terms achieve important management pearls, but additionally a window into those public protection industries that quietly stand able to serve at a moment’s notice.
Together the reader and writer will discover what drives leaders to wish to steer, the fundamentals of authority and accountability, the significance of listening and customer support, responsibility, teamwork, and major change.
A needs to learn for an individual desiring to lead, in a brand new management place, and the skilled chief alike. the simplest leaders comprehend that learning management and bettering your management abilities is a lifelong trip. This booklet is yet one brick in that path.
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Additional info for 21st Century Leadership
21st Century Leadership by John Brophy